Friendly fixed-price support for computers, laptops, printers, Wi-Fi and Microsoft 365. No technical jargon, no stress.
We provide straightforward solutions for everyday technology problems at home.
Speed up sluggish devices, clear out clutter, remove unwanted software, and make your computer feel brand new again.
Fix dead spots, dropouts, and connection troubles so every room in your home gets a fast, reliable signal.
Set up new email addresses, configure Outlook or mobile mail apps, and manage your Microsoft 365 subscriptions hassle-free.
Stop fighting with stubborn wireless printers, scanners, webcams, and external hard drives. We get them talking to your devices.
Bought a new device? We can safely transfer all your precious photos, documents, and bookmarks over from your old computer.
Got a tech headache that doesn't fit a category? We're patient, friendly, and here to help with any everyday tech question.
No hidden fees, no hourly surprises. You’ll always know the exact cost before work begins.
Real feedback from clients who needed straightforward, jargon-free tech support.
"Myself and hubby are in our late 70s. We asked Charley to connect 3x computers , 2x mobile phones and a tablet all to our new printer which he had to set up before he began the job! He was AMAZING. Nothing was too much trouble to him. He explained and demonstrated (several times) how things worked as we went along. He was brilliant, professional yet very approachable . We're very happy with his work , his charges were fair and very reasonable. Couldn't recommend his services and talents enough to anyone looking into repairs or tweaks to their IT."
"Charlie was very helpful with the upgrade for my ageing computer now running like a new one and the price he charged was very reasonable a lot cheaper than buying a new one definitely 100% recommend his services"
"Very professional and helpful and polite and really appreciated the support"
We built My Tech Helper to be the service we’d want our own families to use.
Our services are fixed-price and everyone on our team works from the same price list. No different prices depending on who you speak to.
We explain everything in plain, simple English. No confusing technical talk or talk-down.
If any parts are replaced during a repair, your old components are always handed back to you.
Got questions? We've got straightforward answers.
No. Our standard services are pay-as-you-go, so you simply pay for help when you need it.
Yes. We understand that technology problems don't always happen during office hours. Out-of-hours and weekend appointments are available by arrangement. Just get in touch and we'll let you know the cost before confirming your appointment.
We provide home visits across Manchester and up to 40 miles from the city. If you're not sure whether we cover your area, send us your postcode and we'll be happy to check.
With your permission, we can securely connect to your computer over the internet and help while you watch. It's ideal for many software, email and everyday computer problems that don't require a home visit.
Yes. We don't make prices up depending on who you speak to. Every member of our team uses the same fixed-price service list, so our pricing stays fair and consistent for everyone.
Don't worry. You don't need to diagnose the problem yourself. Just tell us what's happening in your own words and we'll help work out the best way to get it sorted.
We prefer payment via bank transfer or card. Cash payments are accepted, but please note they incur a £5 administration fee.
Get in touch today for friendly, jargon-free support. We're ready to help.